Maintaining Payroll Continuity During a Temporary Workforce Shortage
Maintaining Payroll Continuity During a Temporary Workforce Shortage
When a key member of the payroll team goes on extended sick leave, even a minor disruption can result not only in delayed salary payments but also in reputational risk. Our client – an investment group focused on long-term value investing – needed a fast and reliable solution to ensure payroll would continue to be processed accurately and on time despite a temporary loss of internal capacity.
case study | Payroll Services
Ensuring Payroll Continuity During a Temporary Loss of Internal Capacity
When the client temporarily lost a key member of its payroll team, it needed to maintain payroll continuity without making significant changes to its internal processes. BDO took over the payroll agenda, adapted to the client’s existing software and provided support throughout the period of temporary staff absence.
The Client’s Challenge
The client, an investment group focused on long-term value investing, needed to prepare for the temporary absence of its payroll accountant during planned sick leave.
The payroll agenda covered several entities, regular payroll cycles, employee benefit settings and related statutory reporting and contributions. The client therefore required external capacity that could quickly become familiar with its processes while working directly within the existing payroll system.
How We Maintained Payroll Continuity
We entered the engagement with the objective of taking over the necessary payroll activities without significantly changing the client’s existing environment and while minimising disruption for the HR team and management.
1. Rapid Takeover of the Payroll Agenda
The first step was to become familiar with the client’s internal processes, the specific requirements of individual entities and the payroll timetable.
2. Adapting to the Client’s Payroll Software
The client used a payroll system different from the one our team normally works with. Instead of introducing a new solution, we adapted to the client’s existing technology environment.
This allowed the established internal processes to remain in place and limited the need for changes on the side of the HR team and management.
3. Taking Over Payroll Processing
Once the agenda had been transferred, our team handled the payroll activities required during the absence of the internal payroll accountant.
Results of the Cooperation
The outsourced takeover of the agenda allowed the client to maintain continuity of its payroll processes during the temporary staffing absence without changing its existing technology or internal setup.