Why focus on the human factor?
Increasing requirements for cyber resilience (driven by regulations such as DORA and NIS2) and the growing number of attacks targeting employees clearly show that technical security alone is no longer sufficient. Today, attackers often target people rather than systems — using manipulation, credible communication, or persuasive behavior. A single inattentive click, rushed response, or trusting phone call can give an attacker access that would be difficult to obtain through purely technical means.
This is why it is essential to test employee resilience to such techniques. Simulated social engineering attacks reveal real weaknesses in the human factor, increase organizational preparedness against manipulation, and contribute to strengthening overall security resilience across the organization.
What is social engineering?
Unlike purely technical attacks, social engineering focuses on exploiting the human factor.
It targets employees and users rather than technologies or systems.
It uses psychological techniques such as manipulation, authority, time pressure, or trust building.
It takes place through interactions such as emails, phone calls, SMS messages, or even physical contact attempts.
It evaluates responses to fraudulent communication, unauthorized requests, or unexpected situations.
From a cybersecurity perspective, social engineering represents one of the most effective — and often hardest to detect — attack methods, because the attacker does not exploit vulnerabilities in code, but in human behavior.
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